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Our Client Service Promise

Customer Satisfaction

OA’s main priority is to achieve the highest levels of client and candidate satisfaction. We constantly monitor the service we provide through the OA "CSI" (Continuous Service Improvement programme).

Efficient Service

We will be prompt professional and efficient in all our dealings with you. We will always be helpful and courteous and prepared to ‘go the extra mile.’

Candidates matching your specifications

All our candidates are selected and tested to meet your specifications. They will be fully briefed about your company and business needs.

Open & Honest Communication

We promise to respond quickly and keep you fully informed at all stages during our handling of an assignment or vacancy on your behalf.

Building Strong Business Relationships

We aim to understand your business and specific staffing needs and to build a strong working relationship with your company, based on mutual trust, honesty and integrity.

Quality Branch Staff

All staff at OA are fully trained to the highest standards and experts in their specific fields, so they are able to supply you with the first class service we strive for. They will do their utmost using a wide variety of technology and media, to find you that ‘perfect’ job or fill that vacancy with the ‘perfect’ candidate.

Value for money

We aim to provide you with real value for money – a first class service at a reasonable price.

Employer of choice

Our aim is to make sure your experience with OA is positive and memorable. Whether you are a client or a candidate, we want to be your ‘Employer of Choice.’