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Trainee Technician

Reference:
J30287
Sector:
Contact & Call Centre
Salary:
£17,500 to £18,500 Per Annum
Benefits:
free parking
Town/City:
Bedford
Contract Type:
Permanent
Closing Date:
29/08/2018

For more information about this job please contact:

Name
Nicole Gadsby
Phone
01234 347069

An exciting opportunity has arisen for an entry level candidate whom is seeking to build a career within the
Insurance industry.
As a Trainee Technician you will join our Specialty Support team based in Bedford. You will be providing
technical and admin support to the Property & Casualty Division. The successful candidate is likely to be
seeking an entry level position where training and development will be given or may already have office based
experience and be looking to develop a career in insurance.
Key Responsibilities / Accountabilities
Clients
- Develop strong relationships with the Business Units
- Respond to the Business Units' requirements as appropriate
- Develop strong relationships with clients as appropriate
- Deal with incoming enquiries from clients, insurers and third parties as appropriate
- Deal with client renewals and mid-term adjustments as appropriate
- Behave with all clients (both internal and external) fairly and ethically
Administration
- Assist in the creation of comprehensive client and broking documents
- Processing of slips, quotes, indications and endorsements
- Technical duties (including data entry, credit control, chasing subjectivities)
- Ensure up to date records are maintained at all times on the Company systems
Compliance
- Ensure compliance with all applicable Company and/or Group policies and procedures
- Ensure correct authorisation is obtained and processes followed when required by the applicable
Company and /or Group policies and procedures
- Ensure compliance with legal and regulatory requirements
- Ensure that own performance, HR and T&C records are up to date and meet the Company and /or
Group's requirements
- Maintain accurate records and deal with correspondence appropriately
- Ensure compliance with Anti Bribery and Corruption policy and procedures

JOB DESCRIPTION
Skills and abilities needed to perform role
? Attention to detail with ability to produce accurate documentation
? Ability to work effectively within a team and answer queries from less experienced members of staff
? Prioritisation and organisational skills
? Self motivated
? Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint
? Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
? Able to undertake and demonstrate competence in technical training, as required by the industry regulator
? Willingness to study for professional examinations
Knowledge and Experience
? Experience in a similar role is desired, but not essential
? Understanding of processes and procedures within the insurance market is preferable
Professional Qualifications
? GCSE's (or equivalent) including Grade A-C in English and Maths essential
? A level (or equivalent)
? Progression towards gaining professional qualifications is desired, but not essential

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.
This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.