A Career with Us...

We are always on the look out for determined, enthusiastic people who are passionate about a career in recruitment. At OA, we can support your development and you can be part of a very exciting time in the companies' future...

Contact Michelle Bacon on 01707 377088 or email your CV in the strictest confidence to info@oa-uk.co.uk


Tour Planner

Reference: Tour Plan
Sector(s): Leisure & Tourism
Salary: £16,000 to £16,500 Per Annum
Benefits: Bonus
Town/City: Hertford
Contract Type: Permanent
Date Posted: 25/10/2017 15:10:00
End Date: 06/12/2017

Osborne Appointments are currently recruiting for a Tour Planner to join our client based in Hertford.


Job Purpose;

Responsible for the successful and profitable planning and operation of all elements of clients’ tours throughout the confirmed booking process.


Main Responsibilities;

  • Responsible for  all day to day planning elements – creating itineraries, customer invoicing, ticketing and final documentation
  • Maintain up to date knowledge  and optional extras for each destination
  • Build long term relationships and maximise the retention of clients
  • Actively seek out customer feedback
  • Minimise the impact of issues and implement improvements
  • Support the operations team where necessary


Skills / Experiencer required;

  • Customer service background is essential
  • Strong administration / planning skills
  • Passion for travel
  • Confident communication skills
  • High attention to detail and accuracy
  • Ability to work towards targets
  • Proactive work approach
  • Team player


To discuss this role in more detail, please call us - 01707 377088.


Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.