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Sales Negotiator/ Estimator - Internal Sales

Sales & Marketing
£21,000 to £23,000 Per Annum
Free Parking
Contract Type:
Closing Date:

For more information about this job please contact:

Fran Purches
01234 347069
  1. Purpose of the role

To generate sales by advising the customer on best products, specifications, quotations, quote conversion to order, and customer service.

  1. Replacement in case of absence

Commercial Office team members

  1. Tasks   

Quotation Management

  • Managing quote conversion to sales (actively follow up quotations sent, monitor live quotation status and actively negotiate project sales)
  • Processing quotations (enquiry handling, advising on best products, price calculation, creating quotation).
  • Negotiate prices within trading policy
  • Recording Win / loss of sales on CRM system.
  • Liaising with technical department on bespoke elements of projects.

Project Information Management

  • Lead generation via use of Barbour ABI, Protel and any other tools available.
  • Exchange sales and project information with other members of Field Sales and Sales Office.
  • Liaising with technical department on bespoke elements of projects.

Product advice and sales prospect generation

  • Develop demand for ABD products with existing customers by promoting and explaining the benefit in use, availability, technical support and services.
  • Introducing products to new customers and creating prospects.

Customer Management

  • Use CRM system to maintain customer, project and quote records and communicate key information enabling others to progress and secure business.
  • Conducting contract reviews to ensure flawless execution of customer orders.


  • Assist and progress with coordinated sales and marketing strategies.
  • Feedback information on market and competitor activity.
  • Complete monthly reports and KPI’s.
  1. Authorities, responsibilities
  • Work within defined trading policies and guidelines.
  • Maintaining clean, tidy and safe working environment.


  1. Communication
  • External – All customers from designers, specifiers, contractors, merchants to installation teams.
  • Internal – Building Drainage division, Water Management Sales teams and Inter Group.


  • Sales Experience in business to business environment.
  • IT literacy (Microsoft Office i.e.: Word, Excel, Power Point, Outlook).
  • Knowledge of construction industry, contractors, merchants and specifiers who use Building Drainage products an advantage
  • Ability to read and interpret architectural and / or construction drawings an advantage
  1. Education
  • Minimum of GCSE (C) or equivalent Maths and English.
  1. Personal skills and behaviour
  • Customer focused with a drive to secure sales.
  • Good negotiator and selling experience
  • Tenacity in follow up with customers with excellent customer service attitude.
  • Professional communication and presentation skills and ability to build rapport at any level.
  • Excellent telephone manner, being open and informative to the customer.
  • Confident, self-managing, energetic and motivated.
  • Ability to learn and convey technical product information.
  • Organised with fast work turnaround and attention to detail.
  • Good team player, honest and with integrity, helpful and willing to go the extra mile.
  • Driver of action and continuous improvement.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Bedford office on 01234 347069..

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.