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Sales Coordinator

£20,000 to £26,000 Per Annum
Free Parking + Benefits
St Albans
Contract Type:
Closing Date:

For more information about this job please contact:

Hayley Whitmarsh
01707 377088

Are you experienced in Customer Service and Sales Support? Are you looking to join a globally recognised brand, with a "family feel" to the team?

If so, we have the opportunity for you.

Osborne Appointments are currently recruiting for a Sales Coordinator to join our well-established client based in St Albans.

This opportunity is available due to continued success growth and is ideal for a hard-working individual, who takes pride in their proactive, solutions-orientated approach to any task at hand.

Key duties and responsibilities:

  • Receiving inbound calls from customers/clients/direct company calls
  • Acknowledging and processing customer orders
  • Ensuring customers satisfaction is met with any queries/enquiries
  • Communicating via email and telephone to inform customers of any out of stocks/advise back order lines/ pricing issues/expected date for delivery
  • Resolving delivery discrepancies, validating and resolving any issues
  • Process warranty replacements
  • Responsible for raising sales invoices and/or adjusting credit notes and refunds
  • Ensuring reporting logs are maintained and updated
  • Liaising with the Warehouse Manager when needed to ensure communication is kept throughout departments
  • Maintaining price files and liaising with sales team
  • Credit check and set up of potential customers
  • Set up and maintain customer data bases
  • Setting up pricing details
  • Coordinate stock forecasts and new line development
  • Updating and distribution of information sheets
  • Age verification process

Key Benefits:

  • 25 days annual leave + bank holidays
  • Onsite parking
  • Pension Scheme
  • life insurance policy
  • Working for a successful, growing business which offers a friendly tight-knit working environment, full of uplifting and supportive management!

The Ideal Candidate:

  • Previous experience within a similar role - Sales Administration or Sales Coordinating
  • Experience working in a busy, high volume environment
  • Advanced Excel experience is essential e.g. Pivot tables and V look ups
  • SAP experience is desired
  • IT Literate
  • Holds a proactive work ethic and is adaptable to change/learning new
  • A confident and assertive telephone manner