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Do you have good listening and communication skills?
Have you worked within a role where upon you offer sales and administration support to the telesales team?
Are you used to receiving high volumes of incoming calls?...
We are looking for an immediate starter.. if you meet our clients criteria, then dont delay send me your CV today !!!
My customer is looking for someone who can offer Hands-on support to the Telesales team in assisting and answering in-coming calls, order entry and call backs to customer with information required, such as stock availability and delivery times etc.
Ability to handle query calls from customers and our Accounts Department. Investigate and resolve queries through contact with our carriers for lost and/or damaged goods or price queries or for other queries take guidance from our Sales Office Manager to offer a fair resolution. Always communicate in a professional and helpful communication style to customers at all times, both verbal and written.
Accurately record data to analyse the errors made and assist the relevant department to avoid the same error. Advise ways that could avoid repeat errors eg same item always being picked incorrectly – wrong bin location ? ;incorrect packaging ?etc. Liaise with Couriers regarding lost/damaged goods
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
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This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.