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Resolution Team Specialist

Contact & Call Centre
up to £21,000 Per Annum
holiday, pension, bonuses
St Ives
Contract Type:
Closing Date:

For more information about this job please contact:

Deborah Moulson
01480 277997

Resolution Team Specialist
We are looking for someone who already has proven customer service skills and who is ready to take the next step in their career.
The person we are seeking will have strong negotiating skills and a good track record of forming strong working relationships with key business partners.
In a nutshell, your role will include building strong positive working relationships with the supply partners and resolving any delivery queries or charges with customers.
The underlying basis of the role is to provide a most excellent service to your customers and suppliers and make sure everything runs smoothly.
If things go off plan, you'll need the ability to think 'outside the box' and to overcome perceived limitations to get results.

This is a very busy office environment, the phones are always ringing, there's chatter all day and there are issues that arise that will need your attention immediately - so your experience of working in a fast-paced environment will be really useful.
We are paying a salary up to £21,000 with a bonus of up to 10% of your salary. You'll get all sorts of benefits including BUPA, pensions, 25 days paid holiday and a really good subsidised gym membership. You'll get free fruit, tea and coffee and be based in lovely offices overlooking the lakes.