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Quality Assurance Officer

Driving & Logistics
£25,000 to £30,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Tessa Grant

Are you looking for an exciting new adventure within a rapidly growing and diversifying company? Then look no further.

We know there’s more to life than work – that’s why when you work for this fab company, you’ll get your pick of their amazing company perks. That includes phone insurance, tastecards, and great price cinema tickets, plus loads more.

The QA Officer is responsible for helping to administer the Quality Management System and helping ensuring it adheres to GxP activities and ISO standards. This role is involved in the completion of internal audits, maintenance of the standard operating procedures and reporting of complaints and serious incidents to the customer as well as looking at opportunities for continuous improvement.


i)    To provide high standard of administrative support to enable the Quality Department to work within a framework of continual Quality Improvement

ii)   Assistance  in creation of monthly quality business reports and assessing compliance to KPIs as required by the Quality Director

iii)  Manage all aspects of Serious Incident Requiring Investigation (SIRI) investigation including follow up of QA tickets to ensure completion prior to Quality Director sign off

iv)  To be responsible for maintenance of the ISO 9001 and GMP/GDP Quality Systems including training of staff in SOP’s, non conforming product investigations and management of deviations

v)   Good knowledge/understanding of GMP regulations and guidelines

vi)  To support Filling plant  with investigations including scanning batch record paperwork to QP/Contract QP when they are offsite along with providing quality administration in the maintenance of the QMS system

vii)To investigate, resolve and report corrective and preventative actions as required, including logging and investigation of complaints and equipment issues using the QA ticket system.

viii)   Provide assistance in management of ISO /GMP/GDP audits and creation of records as required.

ix)  Performance of internal quality audits for ISO and GMP/GDP and where appropriate external audits for suppliers

x)   To be involved in the participation and completion of agreed projects involving the Quality function to provide a quality input and help participate and complete any specific agreed project objectives.

Experience Required

i)       Undergraduate degree or relevant equivalent experience.

  • A Quality professional with experience in a quality control environment.
  • Consultancy and partnership skills, including negotiation and influencing skills; proactively building relationship with others to achieve results
  • People Management skills
  • Ability to work effectively within a team as well as independently, exercising a high degree of autonomy.
  • Excellent analytical and numerical skills. Ability to use statistical and other data to produce high level reports.
  • Excellent written and IT skills, with the ability to accurately & clearly document specifications / manuals
  • Excellent customer service skills.

If this company and role sounds like somewhere you’d fit in and you have all the relevant experience please apply today!



Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Bedford office on 01234 347069..

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.