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Internal Sales Advisor

Reference:
HWOA018974801
Sector:
Sales & Marketing
Salary:
£20,000 to £23,000 Per Annum
Benefits:
Annual bonus + benefits
Town/City:
Welwyn Garden City
Contract Type:
Permanent
Closing Date:
23/07/2021

For more information about this job please contact:

Name
Hayley Whitmarsh
Phone
01707 377088

Osborne Appointments are currently recruiting a motivated Internal Sales Representative to join the small, professional sales team within our fast-paced headquarters in Welwyn Garden City.

The ideal candidate will have a minimum of two years’ telephone sales experience and a proven track record in order inputting. You will be required to achieve your own monthly KPIs as well as contributing to ensure that the team achieve their overall target.

This position also requires intermediate/advanced excel skills to support the sales team. So, if you possess these skills and are a motivated and organised individual, with the ability to communicate effectively, then this would be a fantastic opportunity for you.

Key accountabilities

  • Efficiently handle sales orders from customers over the phone and via email
  • Maximise Sales and Gross Margin through programmed sales activities
  • Proactively develop new business opportunities through inbound and outbound calls through campaigns
  • Increase the average order value through upselling and add on’s
  • Plan tasks to ensure a high level of productivity & efficiency through effective time management
  • Identify new product opportunities and sales recovery through detailed customer analysis
  • Create & be accountable for customer quotes and follow up’s following Barco procedures
  • Accurately record all customer interaction and sales on the internal CRM system
  • Work cohesively as part of the sales team to maximise overall sales performance
  • Monitor and feedback competitor activity to the Sales Manager
  • Support and cover other members of the Sales Team as required

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Benefits

  • 20 Days holiday (rising to 25 after six months’ service) plus bank holidays
  • Opportunities to progress within the company dependent on skill and business requirement
  • Company pension scheme (applicable after 3 months service)
  • Life insurance scheme
  • Free on-site parking
  • Discounted staff purchase rate

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Your experience and abilities

 

  • Experience in order entry or sales order processing
  • Customer service expierence is desirable
  • High self-expectation of customer service excellence
  • Outstanding written and verbal communication skills
  • Excellent IT skills covering, Word, Outlook and CRM systems
  • Advanced knowledge of Excel – working with V Look-ups & Pivot Tables
  • Good inter-personal skills
  • Ability to prioritise and adapt to changing workloads

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Your attributes

  • Highly self-motivated and driven to achieve targets
  • Inspirational, influential with the drive to achieve
  • Persuasive with the ability to sell concepts and ideas by gaining commitment and willing acceptance
  • Self-confident, enthusiastic, positive, self-motivated, competitive and independent
  • Contribute to team targets by utilising the highest standards of product, market and customer knowledge
  • Enthusiasm to go the extra mile for the customer and the business
  • Passionate in achieving results
  • Fully focused on outstanding customer service
  • A willingness to increase product knowledge through training and education
  • Impassioned about our business and what we represent