For more information about this job please contact:
Our long established client is now recruiting for a Business Insurance Retention Specialist to join a thier friendly team.
You will be a Analytical Problem Solver that has experience in, and understanding of the INSURANCE sector.
The retention of our members is a critical and ongoing objective for the business therefore you will be responsible for devising and implementing retention strategies across the business, analysing trends in data and producing MI packs for the Senior Leadership Team.
Communication skills are essential for making all outgoing retentions calls and managing all inbound calls from members.
Working to agreed deadlines and ensure service standards are met. It's vital that an awareness of the importance of risk within the business and that all matters of concern to the attention of the Risk and Compliance Director.
- Working on the telephone both making and receiving retentions calls, the role holder will demonstrate exceptional customer service and listening skills.
- To maintain an understanding of and adhere to the Data Protection, Anti-Money Laundering Regulations and all relevant policies and procedures.
- Providing excellent customer service, treating everyone you deal with as an individual.
Contact Nicole Gadsby at Osborne Appointments Bedford.
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.
This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.