Osborne Appointments are currently recruiting for a ICT Systems Support Technician to join their client based in Bedford. This is a fantastic opportunity to join the educational sector. This is a full time role offering a competitive salary of between £19,500.00 and £22,500.00.
The school enjoys a excellent reputation both locally and regionally for excellence and is particularly friendly, happy and supportive community.
The successful candidate will work closely with other technicians to ensure that ICT facilities and systems are maintained across the school and the trust.
You will be entering calls in the helpdesk tracking system, prioritising calls, evaluating calls, resolving calls and escalating calls as required to other senior on-site ICT technicians.
Duties and Responsibilities:
Setup and maintain computer and audio visual equipment such as scanners, printers, data projectors and ensure that these are ready to be used.
Reported any suspected security breaches to the ICT Services & Innovations Manager.
Setup and add, remove user accounts - including management information system and email.
Participate in important technology department projects .
Qualifications and Experience:
Good general level of education.
Occupational experience in an ICT support role.
Microsoft System Centre Configuration Manager.
ITIL Foundation Certificate or a BTEC National Diploma or equivalent is desirable.
Communicate effectively both orally and in writing.
Be highly customer focused, flexible and have a real interest in ICT.
Ability to work under pressure, organise own workload with good time management skills.
Due to the environment the successful candidate will be working within you would need to have a clear DBS.
Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
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This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.