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Customer Support Assistant

Information Technology
£18,000 to £23,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Tessa Grant


Do you want to work for a company that is thriving, one that looks after its staff and wants to continue to do based in the heart of Bedford? Then keep on reading…
With a relaxed office atmosphere and casual dress code, this company is modern all the way through with its 9-5 working hours and flexible lunchtimes, what more could you want?

A business that has continued to grow year on year – this is somewhere you can also grow as the company does, there are no limits!
Are you someone who is always wanting to learn new things and has great written skills ready to solve peoples problems via email? Always wanting to tackle complications head on, and wanting to help others to achieve whether it be your team or customers? Then this customer support role could be the job for you – we want someone who is driven and wanting to join the relaxed and tight knit team!


Apart from your outgoing and personable approach, we need you to have excellent organisational skills in order to keep up to date with all the customer requests and always be on hand to reply politely and accurately to solve issues. You will need to be confident in extracting all relevant information from customers and trying to solve these problems as you see best. Don’t worry you will have full training and soon be an expert in how to do this!
Although mainly using email, sometimes phone calls will be required so you need to be personable on the phone, being able to provide the best customer service you can by establishing and maintaining a professional working relationship with everyone you deal with.

This job will keep you on your toes and vary day to day, with a competitive salary of £18,000 - £23,000 depending on experience this company also offers many benefits and the chance to grow within a small team, the opportunities are there if you want them!
If all of this sounds like something you’d like to get involved with, then apply today!


Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction. 

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion. 

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website. 

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.