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Customer Service Manager or Facilities Manager

Reference:
J30295
Sector:
Office Services & Commercial
Salary:
£26,000 to £27,500 Per Annum
Benefits:
excellent benefits
Town/City:
Bedfordshire
Contract Type:
Permanent
Closing Date:
30/08/2018

For more information about this job please contact:

Name
Sara Delovetot-Lawson

ON SITE CUSTOMER SERVICE OR FACILITIES MANAGER
MOBILE TO SITES BETWEEN ST NEOTS AND DUNSTABLE
Salary circa £27,500 per year with excellent benefits
9-5 Monday to Friday
Are you excellent with people?
Can you solve customer problems?
Can you travel between St Neots and Dunstable during the week to be on different sites?
Do you drive and have your own car?
If so, we might just have the perfect job for you!
We are looking for someone who has a strong customer service background as well as previous experience leading a team of people - in this case, you will have 2 to 3 direct reports.
Your role is to be on site to oversee property and facilities and solve issues around how the buildings are running. You will also look after customer needs on site and book in works that need doing such as plumbing and carpentry works.
You'll ensure the grounds are kept spick and span and ensure the public area interiors are kept up to a good standard by the on-site cleaning company.
Your customers always on site and you will build good relationships with them, ensuring that all of their needs are looked after. You are the face of the company at your sites and will report between the tenants and the company.
If additional works need to be completed, you may need to liaise with the local council, planning permission or on-site tenant's union.
Your background might be from a facilities, property managements, building or customer service background. All we are looking for is someone we feel comfortable to leave in charge of our site, safe in the knowledge that you will represent us to your best ability at all times.
Package:
Salary around £27500 with annual increments
26 days holiday plus bank holidays
Contributory pension scheme and free life assurance
Store discounts
Childcare vouchers
35 hours per week, Monday to Friday 9-5 with an hour for lunch