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Customer Service Executive

Contact & Call Centre
£19,000 to £21,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Holly Allegri

Are you Fun, Enthuastic & Honest?

Are you highly motivated with a can do attitude?

We may be looking for you!!

Osborne Appointments are currently recruiting for one of our fantastic clients based in Watford who are seeking a Customer Service Executive to join their exciting team.

Salary - £18,000 - £21,000 per annum DOE
Location – Watford
Hours – Monday to Friday


  • Liaise with fleet managers and drivers
  • Maintain customer records
  • Checking lead times for motor vehicles
  • Arranging insurance policies
  • Arranging quotations for customers
  • Providing reports for customers
  • Dealing with customers via phone, email and live chat regarding queries such as early termination of contract and contract rewrites
  • Attending Driver roadshows and launch events
  • Management of fuelcards and reporting
  • Management of fleet customersDealing with vehicle movement and reallocation
  •  Liaising with the sales team regarding renewal of contracts

Skills required

  • Excellent communication skills with a confident telephone manner
  • Strong organisational and time management skills
  • Problem solving
  • Team player
  • Ability to work well under pressure
  • Self motivated, driven and strong attention to details
  • Previous experience in a fast paced/high call volume environment would be ideal


  • Life healthcare Insurance
  • Child Care Voucher scheme
  • ‘Happy Days’ every month – focused on making employees happy
  • Dental Plan
  • Pension scheme

If you are interested in applying for the position please apply with you your most recent CV and we will be in contact if you are selected.

 Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.