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Customer Service Executive

Reference:
CSF
Sector:
Business Support
Salary:
£18,000 to £21,000 Per Annum
Benefits:
benefits
Town/City:
Stevenage
Contract Type:
Permanent
Closing Date:
13/08/2021

For more information about this job please contact:

Name
Chloe Jago
Phone
01707 377088

Do you have outstanding customer service skills?

Interested in joining a small and friendly team?

Osborne Appointments are recruiting for a Customer Service Executive based with our client based in Stevenage.

37.5 hours Monday to Friday (short shifts on a Saturday or Sunday may be required)

Salary £18,000 - £21,000

Duties:

  • To promptly answer telephone calls and email and online chat
  • Respond to a variety of requests from the customer from taking orders, giving product advice to tracking parcels
  • Maintain customer satisfaction levels in accordance with policy
  • General administration duties in line with customer service
  • Occasional general administration project work

Key Skills & Experience:

  • Outstanding communication skills – written and verbal
  • Strong numerical skills - e.g. ability to understand measurements to support customers with product queries
  • Passion for providing outstanding levels of Customer Service
  • Strong IT skills, including Microsoft Office
  • Previous Customer Service experience

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office).

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.