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Customer Service

Reference:
CSAWatford
Sector:
Contact & Call Centre
Salary:
£17,000 to £20,000 Per Annum
Benefits:
Benefits
Town/City:
Watford
Contract Type:
Permanent
Closing Date:
19/03/2019

For more information about this job please contact:

Name
Holly Allegri

Can you see yourself working in a unique and niche environment?

Want to join a company that is rapidly growing & gain an opportunity to grow with them?

Bored at work and just want something fast paced with more variation?

Osborne Appointments are recruiting for an experienced Customer Service professional to join our really funky, quirky and innovative client based in Watford.

Not only do they offer a laid back, fun and relaxed working environment but they also offer the opportunity to progress, express your own ideas and provide training in this specialist industry. 

Key Details

Role – Customer Service Advisor

Location – Watford

Salary - £17,000 - £20,000 per annum

Monday - Saturday with a day off in the week (Saturdays will be a shorter day!)

Parking on site

This role incorporates both retail and office based duties (at the same location) therefore the ideal candidate for this position will have a mixture of phone based and customer facing experience.

 

Duties:

Dealing with customer enquiries, orders and questions about the product via email, live chat, telephone and face to face

Driving sales and customer satisfaction by upselling products and offering an excellent service

Maintain excellent product knowledge

Monitor the marketplace to ensure customers are receiving the best experience

Deal with requests and orders swiftly

Ensure stock replenishment of the show room is carried out regularly

 

Skills required:

Must have previous experience in a customer facing/or phone based customer service role

An interest in fashion would be beneficial

Be passionate, caring and enthusiastic about the product and the service you provide

IT Literate

Excellent communication skills both written and verbal

High attention to detail, organised and proactive

If you are interested in this role please apply with your most up to date CV and we will be in contact if you are shortlisted.

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.