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Customer Service

Contact & Call Centre
up to £8.78 Per Hour
holiday, pension
Contract Type:
Closing Date:

For more information about this job please contact:

Deborah Moulson
01480 277997

Osborne Appointments are recruiting for a Contact Centre Agent.

The role includes but not restricted to....

  • You are the first point of contact for customers so a polite manner and a calming, helpful approach is a must
  • To deal with technical and non-technical enquiries from customers
  • Ensure all queires are dealt with in a professional manner but also to empathise with the customer
  • Professional telephone manner
  • Admin skills is great but not essential - if you have worked in retail or restaurant you have the right customer service skills for this role!

Hours and days are...

  • Monday: 9am - 6pm
  • Tues - Fri: 10am - 6pm (one week) and 9am - 5pm (second week) this is in rotation.
  • 1 in 3 Saturdays are needed to work but in that week you get 1 day off so it's still a 5 day week.

There is a 6 week training academy for this role (3 weeks in training and 3 weeks shadowing and working independantly).

This is a temp - perm role.

If you are interested in this role please apply or call Deborah on 01480277997 or email your CV to