A Career with Us...

We are always on the look out for determined, enthusiastic people who are passionate about a career in recruitment. At OA, we can support your development and you can be part of a very exciting time in the companies' future...

Contact Michelle Bacon on 01707 377088 or email your CV in the strictest confidence to info@oa-uk.co.uk


Customer Service Co-Ordinator

Reference: CS Co-Ord WGC 2
Sector(s): Customer Service
Salary: £23,000 to £24,000 Per Annum
Benefits: Benefits
Town/City: Welwyn Garden City
Contract Type: Permanent
Date Posted: 29/12/2017 13:36:00
End Date: 09/02/2018

Osborne Appointments are currently recruiting for a Customer Service Co-Ordinator to join our client based in Welwyn Garden City.


Client: Building / Construction Industry


Main Responsibilities:

  • Ensure all orders are accurate and correct
  • Co-ordinate deliveries effectively
  • Contact customers to discuss delivery options / challenges
  • Review site location and consider vehicle access restrictions 
  • Manage priority / failed deliveries through to completion
  • Raise purchase orders
  • Issue order confirmations
  • Log all customer communication accurately
  • Answer incoming calls relating to customer enquiries
  • Support the Customer Services Team


Skills / Experience required:

  • Previous experience within a fast moving customer service environment
  • Passion for customer service
  • Excellent communication skills
  • Strong administration skills
  • Knowledge of SAP would be an advantage
  • Highly organised  and ability to multi-task
  • Accuracy and attention to detail
  • Ability to use own initiative
  • Great team player


To discuss this role in more detail, please call us - 01707 377 088


Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.