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Customer Service and Order Processor

Business Support
£17,000 to £20,000 Per Annum
St Albans
Contract Type:
Closing Date:

For more information about this job please contact:

Chloe Jago
01707 377088

Are you looking to join a growing, well-established business within the Tech industry?

Do you have a high attention to detail and an organised approach to work?

Looking to join a business that offer excellent benefits?


Osborne Appointments are recruiting for an Customer Service and Order Processor to join our client based in St Albans on a permanent basis.


Job Details:

  • Full Time
  • Permanent
  • £17,000 - £20,000 depending on experience

Main duties:

  • Checking invoices and comparing to the order
  • Checking orders are correct and ready to ship
  • Requesting stock checks with warehouse
  • Setting up new customers on database
  • Establishing shipping costs with logistics team
  • Processing orders, ensuring stock will arrive within expected timescales
  • Keeping customers up to date on their orders with daily updates and regular communication
  • Arranging customer payments where necessary
  • Liaising with internal departments to ensure all parties are up to date throughout (including Logistics, Sales, Accounts and Warehouse)
  • Supporting with other tasks, including travel arrangements

Key skills & experience

  • Previous Administration in a similar position is highly advantageous
  • Excellent communication skills, written and verbal
  • Experience supporting customers with queries
  • Willingness to learn new systems and processes
  • Confidence to liaise with people at all levels (internal and external)

If you are interested in this opportunity, please apply today.


Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. (Should you wish to speak to one of our team, please contact the Welwyn Garden City Office).

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.