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Customer Service Agent

Reference:
J36976
Sector:
Contact & Call Centre
Salary:
£8.91 to £9.99 Per Hour
Benefits:
parking
Town/City:
Milton Keynes
Contract Type:
Contract
Closing Date:
15/10/2021

For more information about this job please contact:

Name
Karen Elkins
Phone
01480 277997

DO YOU LOVE WORKING IN CUSTOMER SERVICE AND RESOLVING CONSUMER PROBLEMS?

We are working with a Milton Keynes based client to recruit new Customer Service Agents on a full time, temp to perm basis.

The client is looking for people who can provide customer friendly telephone support to ensure that all resolutions are solved with customer satisfaction in mind.  

Main responsibilities of the role:

  • Ensuring all queries are answered swiftly in a polite, professional manner with empathy towards the customer.
  • Logging data into an in-house system.
  • Deal with technical & non-technical enquiries from customers.
  • Assist with administration tasks as required.
  • Work towards Individual/Team KPI's.

Full training for the role will be provided for all new starters!

To be considered you will need to have:

  • Excellent Customer Service skills (although specific call centre experience is not required as training will be provided).
  • Excellent data entry skills with a basic knowledge of typing.
  • Good team player and organisational skills.
  • Positive attitude with a pro-active approach.

The hours are:
Monday to Friday 9am - 6pm
You will be required to work one in 3 Saturdays 9-6pm but will have a rest day given in the preceding week.

The hourly rate is: £8.91-£9.99 ph.

If you are interested in this role please call Karen on 01234 347069 or submit your application; the client is looking to interview as soon as possible and has several roles to fill!

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Bedford Office.

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.

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