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Customer Service Advisor

Reference:
CSContractwat
Sector:
Contact & Call Centre
Salary:
£20,000 to £21,000 Per Annum
Benefits:
Benefits
Town/City:
Watford
Contract Type:
Permanent
Closing Date:
04/07/2019

For more information about this job please contact:

Name
Holly Allegri

Customer Service Executive

Are you fun, enthusiastic with great customer service skills?

Osborne Appointments are currently recruiting for one of our fantastic clients based in Watford who are seeking a Customer Service Executive to join their exciting team on a full time, contract basis.

12 Month contract (Possibility to go permanent, not guaranteed)

Salary - £21,000

Location – Watford, Rickmansworth

Hours – Monday to Friday

Duties:

  • Maintain customer records
  • Checking lead times 
  • Arranging insurance policies
  • Arranging quotations for customers
  • Providing reports for customers
  • Dealing with customers via phone, email and live chat regarding queries such as early termination of contract and contract rewrites
  • Attending Driver roadshows and launch events
  • Management of fuelcards and reporting
  • Management of fleet customers
  • Dealing with vehicle movement and reallocation
  • Liaising with the sales team regarding renewal of contracts

Skills required:

  • Excellent communication skills with a confident telephone manner
  • Strong organisational and time management skills
  • Problem solving
  • Team player
  • Ability to work well under pressure
  • Self motivated, driven and strong attention to details
  • Previous experience in a similar environment would be ideal 

Benefits (not limited to):

  • Life healthcare Insurance
  • Child Care Voucher scheme
  • Pension scheme
  • Generous holiday entitlement
  • Free car parking

If you are interested in applying for the position please apply with you your most recent CV and we will be in contact if you are selected.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.