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Customer Service Advisor

Reference:
J29784
Sector:
Contact & Call Centre
Salary:
£20,000 Per Annum
Benefits:
.
Town/City:
Borehamwood
Contract Type:
Permanent
Closing Date:
24/07/2018

For more information about this job please contact:

Name
Becky Lloyd

Do you have a keen interest in all things BEAUTY?

Fancy working for a business that has beauty at its heart?

 

Osborne Appointments are recruiting for experienced Customer Service Advisors (office based) to join this organisation that has expanded rapidly since opening.

Our client supply some high end beauty brands so if beauty is your thing, you will be in your element!

 

Details -

Customer Service Advisor

Mon to Fri – 9am – 5:30pm (early finish on a Friday)

Salary - £17,000 - £20,000 per annum

Location – Borehamwood

 

This role will involve –

Answering all incoming calls

Dealing with customers complaints/orders and enquiries – via telephone and email

Updating CRM system continuously with relevant notes

Processing orders via the website

Processing verbal orders

Ensuring smooth running of day to day operations

General administration duties

Ensuring all orders are processed, confirmed and dispatched on time

 

Skills Required –

MUST HAVE – Recent experience in an office based customer service role

Experience using CRM systems and emails

Have excellent communication skills – both written and verbal

Ability to deal with customer complaints

Use of own initiative

Keen interest in beauty

 

This is a brilliant opportunity to join a friendly, bubbly office environment where there is a real “team spirit”, whilst this is a very fast paced role, where attention to detail is key there are also opportunities to bond with the team and have a laugh through out the day.

 

 

If you are interested in being considered for this opportunity please apply with your most up to date CV and we will be in touch if you are selected.

 

 

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.