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Customer Service Advisor

Reference:
J35235
Sector:
Contact & Call Centre
Salary:
£18,000 to £19,000 Per Annum
Benefits:
benefits
Town/City:
Bedford
Contract Type:
Permanent
Closing Date:
19/02/2020

For more information about this job please contact:

Name
Tessa Grant

Member Services Administrator - Outbound


Job Summary

The Member Services Administrator is responsible for maintaining a high level of customer service with our current and potential new Members via email and telephone whilst selling Copart membership via the telephone and email..

To consistently and actively demonstrate in support of the Company’s values


Main Duties and Responsibilities

Consistently makes sales calls to part registered Members in line with department targets.

Contacts potential new buyers using email, post and telephone

Maintains a positive and professional demeanour.

Improves the Member experience by providing excellent customer service.

Such other duties as requested by your line manager


Essentials

Previous experience with outbound sales calls
Experience in dealing with customers from all over the world.
Excellent communication skills both written and verbal.
Experience in dealing with demanding customers.
Good problem solving skills.
Microsoft Office applications proficient.
Excellent customer service focus, attitude and skills

Desirables

One year of office support experience in a customer service role.
GCSE+ qualified.
Must be able to multi-task in a fast-paced environment.
Fluent in another language.

 

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Bedford office on 01234 347069..

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.