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Customer Service Advisor - 12 month FTC

Contact & Call Centre
£21,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Holly Allegri

Customer Service Executive

Are you fun & enthusiastic with great customer service skills?

Osborne Appointments are currently recruiting for one of our fantastic clients based in Watford who are seeking a Customer Service Executive to join their exciting team on a full time, contract basis.

12 Month contract (Potential to go permanent, not guaranteed)

Salary - £21,000

Location – Watford, Rickmansworth

Hours – Monday to Friday


  • Maintain customer records
  • Checking lead times 
  • Arranging insurance policies
  • Arranging quotations for customers
  • Providing reports for customers
  • Dealing with customers via phone, email and live chat regarding queries such as early termination of contract and contract rewrites
  • Management of fuelcards and reporting
  • Management of fleet customers
  • Liaising with the sales team regarding renewal of contracts

Skills required:

  • Excellent communication skills with a confident telephone manner
  • Excellent written and spoken English
  • Strong organisational and time management skills
  • Problem solving
  • Team player
  • Ability to work well under pressure
  • Self motivated, driven and strong attention to details
  • Previous experience in a similar environment would be ideal 

Benefits (not limited to):

  • Life healthcare Insurance
  • Child Care Voucher scheme
  • Pension scheme
  • Generous holiday entitlement
  • Free car parking

If you are interested in applying for the position please apply with you your most recent CV and we will be in contact if you are selected.

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website