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Customer Service Administrator

Contact & Call Centre
£21,000 to £23,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Holly Allegri

Customer Service Administrator 

An exciting opportunity has arisen within one of our clients based in Croxley Green, Watford for a Customer Service Administrator with people skills, telephone manner and passion to learn a new, challenging industry.

You will be responding to customers queries and processing orders whilst offering an amazing service. 

Salary - up to £23,000 depending on experience

Location – Croxley Green, Watford

Hours – Monday to Friday  


  • Receiving and processing customers orders
  • Liaising with production regarding delivery times
  • Generating despatch notes, liaising with Logistics to make sure orders go out on time
  • Liaising with relevant personnel regarding the return of goods                                     
  • Issuing returns numbers and arranging collections
  • Resolving issues regarding orders after they have been processed
  • Dealing with customer queries via telephone and email
  • Liaising with ASM’s in relation to customer prices, terms and lead times
  • Working with CRM
  • General office duties


Skills required:

  • Excellent communication skills
  • Experience within an industrial environment or trade counter may be advantageous 
  • Strong organisational skills
  • Team player
  • Willingness to learn
  • A proven ability to plan, problem solve and prioritise

Benefits (not limited to):

  • Parking on site
  • Pension
  • Relaxed, family feel
  • Generous holiday entitlement 

If you think this job sounds like a perfect match then please apply with your up to date CV - we can always go through it in more detail once you have applied!

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website