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Customer Service Administrator

CSA - OA - WD18
Business Support
£22,000 to £24,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Aiden Samuels
0208 3442337

Do you have strong customer service experience dealing with high volume calls? Are you able to prioritise workloads effectively? Can you multi task whilst working in a fast paced environment?

If so, then this role could be perfect for you!

We are currently seeking a Customer Service Administrator for our a well established client who specialise in electrical wholesale.


Salary - £22,000 - £23,500

Location - Watford 

Hours - Monday - Friday



  • Support Customer Service Manager 
  • Identify and respond to customer needs
  • Process customer orders
  • Action any order discrepancies
  • Liaise with production in regards to deliveries
  • Create despatch notes 
  • Liaise with logistics 
  • Support Sales with customer prices, term and lead times
  • Use and update CRM
  • Process any customer debit notes
  • Process returns numbers and arrange collections
  • Liaise relevant department in regards to returns



Key requirements:

  • Customer service experience dealing with high volume of calls
  • Background in manufacturing and shipping ideal
  • Deliver exceptional customer service
  • Excellent telephone manner
  • CRM experience
  • Able prioritise workload and multi task
  • Good eye for detail 
  • Able to work in a team environment
  • Strong Microsoft Office skills
  • SAP desirable but not essential 


If you match the above criteria please apply now!!!