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Credit Services Advisors

Reference:
J32367
Sector:
Contact & Call Centre
Salary:
£18,970 Per Annum
Benefits:
Benefits
Town/City:
Milton Keynes
Contract Type:
Permanent
Closing Date:
02/08/2019

For more information about this job please contact:

CREDIT SERVICE ADVISORS - £18,970 PER ANNUM – PERMENANT POSITION

Do you consider yourself to be an empathetic person? Do you enjoy helping out other people?  Are you interested in starting a career in financial services?

Our client is based within the financial sector and is a successful managed services provider. With over 600 employees and located within scenic surroundings; this is a fast paced environment in which progression is strongly encouraged.

This client offers many fantastic benefits to their employees such as:

  • Free on-site parking

  • Childcare voucher scheme

  • Onsite subsidized canteen

  • Summer Barbeques

  • Pizza evenings

  • Referral scheme from £500 to £1000

Plus many other benefits

 

What would the role entail?

On a daily basis you will be:

  • Answering high volumes of inbound customer queries.

  • Making outbound calls to customers to gain more information in relation to their queries.

  • Responding to enquires via various media i.e. SMS or Chat.

  • Investigating and resolving customer issues.

  • Collating and updating databases

  • Providing excellent telephone based customer service.

  • Working to targets and KPI's

  • Full training is provided

 

What skills would I need to apply?

The ideal candidate for this role:

  • Must pass credit checks and criminal background checks.

  • Should have customer service experience

  • Have basic computer skills

  • Be flexible to work 8 hour shifts between 8am - 9pm

 

If you feel this role is for you please apply now with your CV or call Hollie Andrews on 01908 921090

 

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Milton Keynes Office.

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website.