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Contact Centre Agents

Reference:
CCA1218
Sector:
Contact & Call Centre
Salary:
£18,000 Per Annum
Benefits:
FREE PARKING
Town/City:
Milton Keynes
Contract Type:
Permanent
Closing Date:
15/01/2019

For more information about this job please contact:

Name
Abi Day

PERMANENT- FULL TIME -  CONTACT CENTRE AGENTS - £18,000 PER ANNUM

Is a new job one of your New Year Resolutions? Are you looking for a new challenge? If so we have the role for you…

Our client is based within the financial sector and is a successful managed services provider. With over 600 employees and located within scenic surroundings this is a fast paced environment in which progression is encouraged.

This client offers many fantastic benefits to their employees such as:

  • Free parking

  • Childcare voucher scheme

  • Taste card & Costco discounted membership

  • Onsite subsidized canteen

  • Plus many other benefits

On a daily basis you will be:

  • Answering high volumes of inbound customer queries.

  • Responding to enquires via various media i.e. SMS or Chat.

  • Investigating and resolving customer issues.

  • Providing excellent telephone based customer service.

  • Working to targets and KPI's

  • Full training is provided

The ideal candidate for this role:

  • Must pass credit checks and criminal background checks.

  • Previous customer service experience is desirable

  • Have basic computer skills

  • Be flexible to work 8 hour shifts between 6am - 11pm

If you feel this role is for you please apply now with your CV or call us 01908 921090

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.
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This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.