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Are you experienced Claims Manager looking for your next role? Do you have experience managing a team of 30+? Have you got a dynamic, motivational and energetic leadership style? If yes please carry on reading as we may have something for you .....
You will be working for an international company based on the outskirts of Bedford. The role we are offering is a permanent role and the working hours are Monday to Friday 8am - 6pm. This is an extremely exciting time to join this busy due to their growth both locally and nationally.
The successful candidate will bring with them a wealth of experience of leading, growing and developing a team.
What you will be doing on a daily basis;
Provide excellent leadership to the team, demonstrating core values, giving excellent customer service with high standards and attention to detail to drive a high-performance team culture.
Deliver world class operational standards.
Measure performance through agreed SLA’s and KPI’s.
Drive continuous improvement through regular internal and external communication.
Proactively Manage effective relationships with external stakeholders.
Who we are looking for;
Proven experience of managing a large team (30+) within a contact centre environment
Experience of developing teams
Demonstrate proven experience of business improvement
Excellent attention to detail, problem solving and solution focused approach
Dynamic, motivational and energetic leadership style
Contact Nicola English.
Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days. Should you wish to speak to one of our team, please contact the OA Bedford office on 01234 347069..
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