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Case Handler

Office Services & Commercial
£20,000 to £21,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Becky Lloyd


Want to join an innovative, fun and leading company in their industry?

Want to join a company that truly do reward for hard work? 

Look no further. 

Our diverse and established client deal with the protection of tenants deposits and are one of the leading UK Company’s in their industry!!!

We are looking for people with really strong call handling and negotation skills, experience in handling complaints, claims or specific cases and someone who really enjoys all aspects of dispute resolution and customer service. 

The successful candidates will join a forward thinking, fast paced and fun organisation within the Legal Team – This role will involve speaking with all interested parties in relation to a case or dispute that is currently on-going between a tenant and their landlord. The job holder will also be tasked with gathering evidence to support the case from all interested parties involved in the dispute and aiming to come to an early resolution on the dispute.

A previous background in Adjudication, Dispute Handling, Early Resolution or a Legal environment would be an advantage however, if you have great customer service skills, have worked in a role where you have had to have strong negotiation skills and are willing to learn a new industry then you will still be considered. 

Key Details

Location – Borehamwood

Salary - £21,000 per annum

Hours – Monday to Friday (8:30am – 5:30pm)


This company really do offer a great place to work with spacious, open plan offices, kitchen areas and areas to relax in the sun on breaks. Along with a real “team spirit” atmosphere and office “fun days”

Just to add – Doctor Who fans may also enjoy some of the décor themes….

We asked the company for their opinion of the working environment; this is what the Operations Manager had to say –

We care about our staff, we provide a free fruit bowl on a Monday morning and we run office fun days given out Golden Awards to recognise the hard work our staff put in and have a little fun.  What makes us so unique is the feeling of being at HOME, everyone gets from day one. We are a company who listens, takes actions and delivers results. Come on, join the family today and begin your journey with us

If you would like to be considered to join this company as a Dispute Case Assessor please apply with your most up to date CV and we will be in touch if you are shortlisted.

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. In order to keep up to date with all our recruitment activities, please like us on Facebook, follow us on Twitter and sign up for free email job alerts on our website.

This vacancy is being advertised by Osborne Appointments who are acting as an employment agency / business.