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Assistant Property Manager

APropM - OA - WD6
Business Support
£22,000 to £28,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Aiden Samuels
0208 3442337

Are you looking for a role that offers progression? Do you have experience within property and keen to continue a career within property management?

We are currently on the look out for someone who is passionate about delivering fantastic customer service and is keen on building a career in property management. Our client is seeking a hard-working, ambitious and driven individual who would be a great addition to an already highly successful team.

Salary - £22,000 - £28,000 DOE

Location - Borehamwood

Hours - Monday - Friday


  • Dealing with customer queries over the phone and email
  • Manage electronic data including emails (respond within 24hrs)
  • First port of call for office phone 
  • Raising complaints with contractors if work carried out to a satisfactory standard
  • Follow up of H&S, FRA, Site Reports and lift engineering work by assisting the property manager to action all reports
  • Completing all site reports within 5 days
  • Communicate directly with property managers to make sure all orders can be raised and the correct fees are in place
  • Setting up or monitoring Insurance claims
  • Writing leaseholders and resident letters regarding different issues and obtain quotes for the issues
  • Work closely and support on-site staff to provide best possible service - making sure they have all materials needed for the onsite office
  • Assisting team with large projects
  • First point of contact for queries regarding the sites you manage 
  • Responsible for using in house systems correctly
  • Sourcing local contractors and carrying out site visitors when necessary
  • Suggesting cost cutting solutions when possible - negotiate contracts
  • Attend staff and client meetings 

Key requirements:

  • 1-2 years experience within facilities or property management essential 
  • AIRPM or industry experience 
  • Strong administration and customer service experience
  • Desire to learn, develop and gain new skills and knowledge
  • Solid background in customer service/office experience (able to build good rapport)
  • Good organisation skills and able to prioritise work loads and work to deadlines/under pressure
  • Good working knowledge of Microsoft Office packages including Excel
  • Excellent communication skills both written and verbal


  • Perkbox
  • Fresh fruit deliveries
  • Annual bonus
  • Pension 
  • Super friendly, welcoming office culture
  • Parking

If you match the above criteria and keen to kick start a career within property management than please apply now!

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

Osborne Appointments is an award winning recruitment agency specialising in the supply of temporary, contract and permanent placements.  In order to keep up to date with all our recruitment activity, please like us on Facebook, follow us on Instagram and sign up for free email job alerts on our website