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Account Handler - Insurance experience required

OA - AcHandlerBWOOD
Contact & Call Centre
£22,000 to £25,000 Per Annum
Contract Type:
Closing Date:

For more information about this job please contact:

Holly Allegri

Property Account Handler - Insurance

Do you have Property Insurance or Personal Lines Insurance experience?

An opportunity has arisen for one of our clients based in Borehamwood for a Property Account Handler to join their team on a permanent basis. You will need to have experience within insurance and a fast paced environment.

Salary - £22,000 - £25,000 depending on Insurance experience

Location – Borehamwood

Hours – Monday to Friday


  • Maintain and enhance existing Client relationships ensuring that the premium income contributes to individual and department target
  • Providing quotations & securing New Business
  • Securing policy renewals
  • Processing Mid Term adjustments
  • Inbound and outbound calls - to warm clients that have enquiried
  • Cross sell other Insurance Products
  • Processing & Maintaining client/departmental emails (Mailboxes)
  • Actively develop and maintain professional relationships with Insurer partners, affiliates and other appropriate third parties
  • Ensure that all documentation issued and actions taken fall within the agreed service standards and FCA regulations
  • Keep up to date with industry news and developments ensuring that your technical knowledge is kept current
  • Assist with the preparation of events and exhibitions and attending these where required

Skills & Knowledge Required

  • Property Insurance experience would be ideal, Personal Lines/Package experience will be considered
  • A proven sales focused approach to client relationships whilst ensuring that excellent customer service and advice is provided at all times
  • Progress toward Cert CII would be an advantage
  • An excellent level of written and spoken English and Mathematical skills with a minimum of A – C GCSE pass (or equivalent)
  • Excellent inter-personal and telephone skills with the ability to communicate clearly and precisely with others
  • To have good organisational skills and be able to adapt to changing circumstances in a fast moving environment
  • Sound IT skills particularly with MS Word, Excel and PowerPoint with the ability to learn new systems and procedures
  • The ability to meet deadlines, keep promises and prioritise own workload
  • The ability to work within a team environment and to assist Team members where required

Benefits (not limited to):

  • 23 Days holiday plus bank holiday
  • Commission scheme to earn up to £1000 - £2000 extra per year
  • Work from home possiblities
  • Private healthcare
  • Supporting working environment 

If you think this job sounds like a perfect match then please apply with your up to date CV - we can always go through it in more detail once you have applied!

Thank you for your interest in this vacancy, which is being advertised by Osborne Appointments, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days.

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