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Case Studies

Case Study 1: Specialist Recruitment

Background

An urgent booking was received from one of our corporate global clients. They needed a Learning & Development Specialist on an interim basis to start within two weeks. The vacancy was based outside of our normal geographical locations, in Gatwick.

Solution

Our Welwyn Garden City Perms team immediately sprang into action and using their extensive candidate pool began to search for suitable qualified applicants. A shortlist of candidates was identified, and for those unable to attend a face to face meeting, interviewed via Skype. 

Result

The booking was received on the Monday.
A suitable candidate was identified in Scotland. He was telephoned interviewed on the Wednesday and Skype interviewed on the Thursday.
The candidate travelled down to meet the client the following Monday and started on the Tuesday.

Case Study 2: High Volume Recruitment Campaign

Background

Our longstanding Financial Services client in Milton Keynes had an urgent requirement for 100 permanent Customer Service Advisers due to winning a large contract. We had been the supplier of choice with this business for the previous five years.

Solution

OA Milton Keynes set up a dedicated Account Management team to manage the project. We set up a bespoke telephone interview to shortlist the candidates and conducted eighteen Assessment Centres on behalf of the client.
Working in partnership with the client we managed the full onboarding process to ensure all numbers were delivered.

Result

Osborne Appointments recruited 110 Customer Service Advisers within a 10 week window. A client testimonial is available for this case study

Case Study 3: Managed Service Solution

Background

Back in 2004, Osborne Appointments were one of two recruitment suppliers to a leading wholesaler based in Hatfield.

Solution

Later that year OA Managed Services was established after we implemented a full onsite management service solution. A dedicated account team was set up, processes streamlined and one central order point was established within the client. OA manage all industrial and commercial vacancies.

Results

We have now provided a Managed Service solution to our client for over thirteen years. The following results have been evidenced;-

  • Streamlined processes and procedures
  • Increased temporary worker productivity
  • Produced comprehensive cost savings based on process improvements
  • 100% fulfilment rates
  • Enhanced retention rates
  • Increased control mechanisms through increased ownership

A client testimonial is available for this case study

Case Study 4: Outplacement Consultancy

Background

Our client is one of the UK’s largest International mail & parcel specialist and have two large sites based in Bedford. Our Bedford office has supplied temporary and permanent staff to them since 2015. We regularly supply temporary warehouse staff on a day to day basic to ensure the fulfilment centre runs smoothly and we have placed numerous permanent candidates with them. Sadly the client was forced to close one of their operations in December 2017.

Solution

The Bedford team worked closely and sensitively with the client to ensure all affected staff were made aware of the local job market and provided CV writing guidance and interview advice by running a number of open mornings on site for all the staff to visit our consultants and discuss their next career steps

Results

OA managed to place two people within our other client’s, and many more have found alternative employment as a result of the support and guidance given. A client testimonial is available for this case study